Several ChatGPT users are reporting an error in the free version of the platform that prevents normal use of the chatbot. The message: “You’ve reached the current usage cap for GPT-4. You can continue with the default model now, or try again later. Learn more” appears even for those who have not used the GPT-4 test version.
What’s going on?
Contrary to what the message indicates, the problem is not related to the use of the GPT-4 version, but rather to an error in the free version of ChatGPT itself. When clicking “Use default template” to try to use the basic version, the same error is presented, preventing the use of the chatbot. The website Downdector, famous for recording failures in popular services, recorded a huge spike in complaints from people who are unable to access ChaGPT:
Possible causes:
- System error: It is possible that the error is the result of a failure in the ChatGPT system. OpenAI, the company responsible for the platform, has not yet commented on the problem.
- Server overload: The increase in the number of users may be overloading ChatGPT servers, causing instability on the platform.
What to do if you encounter the error:
- Try again later: Wait a few hours and try using ChatGPT again. It is possible that the problem will be resolved within that time.
- Clear your browser’s cache and cookies: This may help resolve server connection issues.
- Use another browser: Try using ChatGPT in another browser, such as Chrome, Firefox or Safari.
- Contact support: If the issue persists, contact OpenAI support for assistance.
Recommendations:
Follow OpenAI’s social networks: The company often publishes information about problems and solutions on its social networks, such as Twitter and Facebook.
Check ChatGPT status: OpenAI offers a status page that reports known and resolved issues: https://status.openai.com/.
Follow-up:
This article will be updated if there is more information about the error.
