ChatGPT may go down for a variety of reasons, including maintenance, large amounts of access, or unexpected technical issues. When ChatGPT is down, chat history is also unavailable. In the side panel where it is possible to follow the title of conversations with the AI, you will see the message “Unable to load history – Retry” (Unable to load history. Try again).
OpenAI, the company responsible for ChatGPT, is working to improve the stability of the service. However, it is important to be aware that ChatGPT may go down at any time.
If you are concerned about the loss of chat history data, be aware that as soon as the service returns to normal operation after the end of maintenance, or after the fault or stability of the service has been corrected, the chat history will be displayed again. . Furthermore, during these times, you may not be able to use the service receiving the message “Something went wrong. If this issue persists please contact us through our help center at help.openai.com.”, when you try to exchange messages with the ChatGPT. This translated message looks like this: “Something went wrong. If the problem persists, please contact us through our help center at help.openai.com.”
Despite this, it is very likely that getting in touch will not work, as this error tends to be general, affecting everyone, until the company solves the problem or completes the maintenance.
